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      Western Union

      Engaged Employer

      Western Union reviews

      Skilled employees but poor IT infrastructure - Anonymous employee Western Union Employee Review

      4.0
      Mar 10, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly working evironment and professional colleagues

      Cons

      Outdated IT infrastructure hurts efficiency improvement opportunities

      avatar
      Western Union Response
      7y
      Thank you for your review! We appreciate your insight and are happy to see you'd recommend WU as an employer.

      Explore other reviews about Western Union

      5.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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