Frustrating Bureaucracy and Lack of Accountability - Senior Quality Analyst Western Union Employee Review

2.0
Apr 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and OK pay

Cons

Morale in Compliance is abysmal - it's all about the appearance of working, not doing anything of actual value. Promotions/company movement is all about who you know, although right now the company is going through a purge so good luck

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Western Union Response
7y
We appreciate you taking the time to leave a review. We are disappointed to hear of your morale concerns within Compliance. We want each employee to have great job satisfaction at WU. We regularly evaluate market conditions and consider promotions based on a team member’s knowledge, ability & contribution. We encourage employees at all levels to share their concerns with us and take this feedback to heart. We will pass along this information to our leadership teams to help implement positive changes across the organization.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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