Total joke - Product Manager Western Union Employee Review

2.0
Oct 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Location is the only pro at this company.

Cons

Product Management here is a fancy term for project management. Worse, task management. People from the top down have no vision or point of view of their own and are merely executing someone else’s demands 24/7. Because of lack of vision, escalations are frequent and misinterpretations aplenty. People work ridiculous hours, joining calls with India as early as 8 and not hanging up for the day until midnight. Talent is subpar. It takes 20 people on a call to get a status because no one understands how to use a dashboard. Engineers are mostly in India and super junior, and need to be spoonfed what to do. The few design and product stars that have brought vision and analytical acumen to the company were never rewarded by the inept leadership and are on their way out. It makes me angry to think how much time I’ve wasted at this company, for a fraction of the pay of a tech company. If you interview here, I hope you probe on vision and impact, and ask how leadership measures its own performance.

avatar
Western Union Response
6y
We are disappointed to hear about your feedback, and we take this to heart as we want to ensure we are effecting positive change across the organization. We understand that leadership has a great impact on the organization, so we hold ourselves and our leaders to the highest standards of integrity. First, we want to recommend reaching out to your manager to discuss your experience. However, if you are not comfortable doing this, we do offer other avenues like sharing through our WU Listens program or by emailing us at careers@westernunion.com, where everything you share will be confidential. For now, we will move forward with sharing this feedback with the appropriate teams.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO - only 3 days required in office

Cons

- Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

See reviews by: Helpful|Rating|Date|All