Off to never never land - Manager Western Union Employee Review

1.0
Feb 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Well funded and profitable some good employee benefits.

Cons

Lots of marketing to increase operating margins by reducing operating costs. Push to modernize applications in conjunction with vendors like TCS, HCL and Accenture instead of capable leaders. Leadership only visit for events. Focus on specific teams and promoting their deliverables to executives. Salary increment philosophy is out of this world. Only reduces HR work but penalizes good employees.

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Western Union Response
6y
Thank you for taking the time to leave a review and we love that you mentioned our employee benefits as a pro at Western Union! We are disappointed to know that you would not recommend us as an employer. Western Union has been going through a transformative phase recently and as we seek to expand our digital offerings globally, our organizational structure has been shifting in order to support our technology focus. With the WU Way, we are constantly looking for ways we can be more efficient and do our work even better than we did before. We also understand the impact that our leaders can have across the organization and we do want all employees to feel supported in their roles here in the organization. Your thoughts are critical for us to help ensure we are effecting positive change in the company and we’ll definitely take note of your feedback moving forward.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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