Lack of alignment across organization - Marketing Western Union Employee Review

3.0
Mar 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is great, benefits are great. Flex Time Off

Cons

Departments are struggling, recent reorg has left many holes in the business

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Western Union Response
6y
Thank you for leaving a review. We are glad that you acknowledged compensation, benefits, and time off as pros! We’re proud to take care of our employees and their families with our Global Total Rewards program and we believe this is one of the many ways of thanking our people for all their hard work. However, we are disappointed to hear you wouldn’t recommend Western Union. Through our WU Way, we have been changing the way we work to deliver a better customer experience and drive growth for the company. As we continue to transform as an organization, we take feedback from our employees to heart. We provide different avenues for employees to raise their feedback and you may do this through the following methods – talking to your manager, answering our monthly WU Listens surveys, or emailing us confidentially through careers@westernunion.com.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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