Overall, a Pretty Cool Place to Work - IT Project Manager Western Union Employee Review

4.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

I worked at the headquarters in Denver, CO. It was a nice, modern work environment. No complaints about salaries and benefits. They had finally started spending money on IT over the last few years I was there. They went from a "keeping the lights on" mentality to "let's get the latest and greatest for our employees."

Cons

They've started moving towards a younger demographic there and were doing a lot of reorganizing that left some of the older employees with many years of experience without a job. Some of the hiring decisions made in the last couple of years were suspect at best. There was still some modernization needed in some of their core customer facing systems. Although they are a truly global money transfer business, the competition is getting fiercer and they will need to step things up, especially in the US, to continue to be the front runner.

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Western Union Response
5y
Thank you for your 10+ years at Western Union! We are happy to see you list a lot of pros, such as work environment, salary, and benefits! We are thankful for all the work our employees do, and so we do our best to take care of them through our Global Total Rewards program. Western Union is currently in the middle of a very transformative time. Following our WU Way, we are changing the way we work to deliver a better customer experience and drive growth for the company. Given our globally-minded nature, we're constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to continue being a business leader. We take to heart all feedback from current and former employees, and we will share your experience with the appropriate teams as we continue to drive positive change in the company.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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