Mismanaged, misguided. They treat you like a retail money transfer clerk - Senior FX Dealer Western Union Employee Review

1.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Free snacks and coffee. That's about it.

Cons

poor management with no vision. Middle management is over their head. Low end of salary range. Lots of unnecessary red tape. Nobody wants to take ownership. \

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Western Union Response
5y
Thank you for sharing your feedback and for 5+ years of hard work at Western Union. We’re pleased that you mentioned benefits like snacks and coffee in the office, however, we’re sorry to hear about the cons you experienced with management, compensation, and office processes. We understand that management can have a significant impact on our employees and so we hold our leaders to the highest standards. We also strive to provide competitive compensation packages based on annually reviewed salary market data and analysis. As we continue to change the way we work to provide a better customer and employee experience, we will share your feedback with the appropriate teams. Should you have additional feedback you wish to share with us confidentially, please email us through careers@westernunion.com.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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