Western Union has changed in recent years, and not for the better. They have so much potential!. - Anonymous employee Western Union Employee Review

3.0
Jul 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is great - much higher than most in comparable industries. The company is excellent at providing many methods of training/growth - including their own on-line "university" where you can learn most things - including other languages The benefits and paid time off were excellent - health, vision, dental. life & 3 weeks PTO to start The company used to be more employee-focused, but has lost that due to bottom-line management Great people to work with. Every department I was in contact with had really good people working there Great location in Englewood - free parking, company cafeteria and concierge services available

Cons

The company used to be more employee-friendly. Even executives stated that unless you were working 50-60+ hours each week, that you would not be able to accomplish everything you had to do. Too much work and not enough employees - huge layoffs in the last couple of years. The company wants to get "lean," but they are working their people to death. There used to be fun employee events to help blow off steam and relax a bit, but now everyone keeps working at their desk - through breaks and lunches, and you are frowned upon if you leave for a bit. The company is spending millions of dollars to renovate the space - all VERY small cubicles with no desk space, storage or privacy - even for directors and VPs.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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