Do not join: No work life balance - Associate Solutions Engineer Western Union Employee Review

1.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay, Company policies (Don't fall for it I have regretted joing WU every single morning I woke )

Cons

1) Dirty Politics: This made work environment hostile for me. Leads have created their own individual groups and Jr Associates and Associates are treated like slaves. It's been specifically mentioned by your lead that do not take help from other group people or else you have to face consequences. WU is loosing good people and also it's Image in the market because of bad people especially Group Leads. 2) No work life balance: Too much work load and lot of pressure from management to complete the work assigned. No prior planning or estimation is made before assigning any task/work. I had to stretch my hours almost every day. 3)Most of the seniors responsible for implemention lack Technology knowledge and skill sets. is outdated as most of the applications are legacy stack no intention for improvement. 4) Micromanagement: Lack of freedom and no employee empowerment. 5) Their is a huge difference between the Job description mentioned during hiring and actually work.

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Western Union Response
5y
Thank you for taking the time to leave a detailed review. We are pleased that you mentioned compensation and company policies as pros! However, we’re sorry to hear that you do not recommend us as an employer. We understand that management can have a significant impact on our employees across the organization. We also want all our employees to feel fulfilled with their work while achieving a work-life balance. We take to heart all the feedback we receive from our employees, and we will share your review with the appropriate teams to help create a better employee and candidate experience. We empower our employees to share their ideas and feedback. As a current employee, we encourage you to share your thoughts through our monthly WU Listens survey and report any concerns through our reporting channels, such as our People Services Portal and Ethics hotline.

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5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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