Pros
Salary is one of the best in the analytics industry
Cons
The Management and the HR appeared totally disinterested in how the Center is run. The attitude of the Center head towards his staff is downright disrespectful. Many are witnesses to and victims of rude comments of this particularly cocky boss. Being a franchisee business model, its very thin on its employee base. This fact is a lot more pronounced in this office. With just a handful of people, all (for all practical purposes) of them reporting into a single general (way apt than manager as a word), this boss has no one to question him for his attitude - his managers are based out of the US and the India HR works out of Mumbai. If you are harassed and feel depressed, you would have no one to reach out to. This comment might be very specific to a particular individual and one may choose to ignore this rant. But for a center with just 13-15 employees, its very important to understand the attitude of this one person. If you don't happen to like him (which I am sure no reasonable person would) you would have no where else to go but quit. The first half of 2014 has seen 30% of its staff quit precisely for this reason. The organization now appears to be struggling to back-fill. Hopefully, this comment seals-off their chances completely.