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      Western Union

      Engaged Employer

      Western Union reviews

      Little opportunity for professional growth; disconnect between senior management and workforce - IT Manager Western Union Employee Review

      2.0
      Nov 4, 2014
      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My immediate team is high performing, strong work ethic, great working relationships and collaboration. Benefits are generally very good, great vacation and salaries seem to be higher than average.

      Cons

      Western Union have slow or little innovation. It is extremely difficult to get any funding or investment in technology upgrades or product investment. There is a culture of layoffs and cutting costs to make earnings numbers. At least a couple of major layoffs every year for the past few years. There are silos between groups/teams, even in same departments. Very difficult to troubleshoot system problems between various IT teams. Lots of bureaucracy.

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      5.0
      May 1, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      2.0
      Jun 18, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

      Cons

      Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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