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      Western Union

      Engaged Employer

      Western Union reviews

      Sad, sad, sad - Customer Service Western Union Employee Review

      1.0
      Dec 23, 2014
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      CEO is a trusting man with good intentions. Unfortunately, his head is being turned by his leadership team that has selfish intentions.

      Cons

      People making layoff decisions are only concerned about preserving their own jobs, not cutting costs or "laying off" the right people. I watch the wrong people walk out of the door while serious "dead wood" lays around the office.

      Explore other reviews about Western Union

      5.0
      May 1, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      2.0
      Jun 18, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

      Cons

      Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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