Not a great place to work - Anonymous employee Western Union Employee Review

2.0
Apr 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers decent salary and benefits.

Cons

Terrible leadership, lack of clear communication and transparency, toxic work environment and many miserable employees around the globe.

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Western Union Response
4y
We appreciate you providing your review and being with us for 9+ years. You have a significant milestone coming up, so happy #WUAnniversary! We’re thrilled to hear that you appreciate our employee salaries and benefits. Our employees give their best in the work they do for Western Union, so we show our care and appreciation by providing competitive salaries and a variety of benefits. We encourage you to give detailed feedback on our monthly WU Listens survey so that the leadership team can look to improve its communication. If you feel you are working in a toxic environment, we encourage you to connect with our Human Resources group, and they will facilitate a confidential outlet for you to be heard. If you still feel that is not the right avenue, contact our ethics team at wuethics@westernunion.com. We hope your employee experience improves as you head into your next ten years with our organization.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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