Burning to the Ground - Anonymous employee Western Union Employee Review

1.0
Sep 8, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Very diverse global organization -Flexibility

Cons

It is very sad to say there are far far more cons than pros since the new CEO has started -Seriously understaffed based on everyone quitting -Can’t get work done because every group is short staffed but management expectations don’t change, feels that there is no empathy for employees surrounding workload -Many groups are working weekends -Compensation: bonuses and raises are frozen -Layoffs -Extremely cut-throat and egotistic environment -A culture of bullying, seems that casual racism is tolerated even at senior management levels -Numerous female leaders leaving -Executives used to be very diverse but have since been replaced by all white male executives with the exception of 3-4 leaders -Micro-management -No upward mobility with nearly 490 job postings but no opportunities in Denver, only at regional level which are out of the country

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Western Union Response
3y
We appreciate your feedback and are glad to hear you enjoyed how globally diverse our organization is. At Western Union, we aim to foster a positive and inclusive work environment where every team member can reach their full potential, so we’re disappointed to learn that you had a different experience while working here. We do not tolerate racism or bullying and take your concerns seriously. We encourage you to make a report at wuethics@westernunion.com or wuethicshelpline.com. Your feedback is important to us, and we’ll look for ways to share your thoughts with leaders who can help improve in the future.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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