Always on a journey ... never arriving - Anonymous employee Western Union Employee Review

3.0
Jul 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful, smart, dedicated people. Company treated me incredibly well over the years -- they take care of their employees and truly care about them. Excellent support for onboarding, IT, etc -- the company has made great strides here.

Cons

At least half the the management team and several EVPs in particular are poor leaders, and extremely high company turnover in certain departments is the result. As long as this continues -- people who do not have the skill to lead or the functional skills needed for a particular role -- this will sadly continue. This makes it hard for those who are left and creates a vicious cycle.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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