Good benefits and co-workers, unstable employment - Anonymous employee Western Union Employee Review

4.0
Jul 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are hard working but still have fun. The benefits are reasonably generous. IT projects present interesting challenges of melding new technologies with ancient back end systems. There are a number of staff that have been with WU for over 40 years, so a long career there is possible. Depending on your position, there may be opportunities for international assignments and travel. WU is a very ethical company and emphasizes protecting customers and being compliant with all laws.

Cons

WU has a reputation for lots of layoff waves. Fortunately, they have a great severance package that softens the blow and makes employees more willing to ride out the uncertainty rather than bail out for new opportunities. Some management and upper management are uncertain of WU's long-term viability in the face of all the new payment options. Montvalle NJ office staff is always in fear of office closure/outsourcing, though complete closure seems unlikely given the systems expertise in that location. Many don't like the new open concept office layout in Englewood where even directors sit at open tables with no privacy for phone calls.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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