Great place if you enjoy silos - Solution Delivery Manager Western Union Employee Review

3.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Structured Org’s Predictable workload Simple annual bonus process Opportunity to move around company Decent benefits Good onboarding program Nice Corp HQ building

Cons

Poor leadership Siloed teams/processes Frequent layoffs Contractor Mecca Low pay compared to market Poor stock performance Behind in technology Drifting corporate culture C-suite lip service Lots of bureaucracy Hard to get things done quickly 1 IT issue mysteriously affects entire company Focus is always on existing processes even if outdated Teams with defined processes are not flexible and will not consider change Change is a bad word at this company

avatar
Western Union Response
3y
Thank you for leaving a review and for your service of over 20 years! We care about every employee and do our best to provide great benefits and a positive, collaborative work environment. Our organization has been going through a transformative time, and we understand that the recent changes can be challenging to manage. We believe these changes will help us continue to be a leader in the money transfer industry. As our organization evolves, we will look for ways to share your feedback with appropriate teams. We wish you all the best in your future endeavors.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

See reviews by: Helpful|Rating|Date|All