Sinking ship - Group Leader Western Union Employee Review

2.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

FTO....if you land in a org which supports it.

Cons

New leadership has brought a fresh breathe of air to the company with signs of hope but at the end of the day, this leadership team does not care about the workforce AT ALL. They say all the right things but do not practice what they preach. Constantly cutting workforce which exponentially increasing workload with all these 'new initiatives' which are desperately trying to make the company competitive after many years of neglect from old leadership but sadly, it's too late. WU simply does not have the IT infrastructure nor the willingness to spend in order to make WU truly competitive with companies like Remitly. IT is in a world of hurt, well over a year of backlog work needed to be done while trying to keep things together using 50yr old systems. Spend is completely hypocritical where virtually all employee benefits have been slashed but yet C-suite still enjoys their 5-star meals and trips on the company Jet. Don't believe the whole pitch about compensation being at market value and competitive bonuses....bonuses have been around 50% for many years now. It's just sad overall. Time to abandon ship.....

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Western Union Response
2y
Thank you for your review. We know the changes our organization is going through have led to some difficult decisions, and we support each employee during this time. As we seek to expand our digital offerings globally, our organizational structure has been shifting to support our technology focus. We are constantly looking for ways to be more efficient and do our work better than we did before. We appreciate reviews like yours, and we will look for ways to share your comments to help influence positive change.

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5.0
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Pros

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Cons

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4.0
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Cons

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