Things are changing - Anonymous employee Western Union Employee Review

3.0
Apr 13, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people work here. The benefits are good and the gift matching when giving to charities is wonderful. The 401(k) match is great because it starts from day 1.

Cons

Lots of change recently. This includes sending jobs overseas which has limited ability for career advancement. We were told that part of the movement would be to put business closer to the customers. Then why did a large portion of the company move to Lithuania when the customers are in the USA/Mexico?

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO - only 3 days required in office

Cons

- Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

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