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      Western Union

      Engaged Employer

      Western Union reviews

      exhilarating yet exhausting environment - Anonymous employee Western Union Employee Review

      4.0
      Jan 12, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      meaningful business, smart and professional coworkers, global collaboration & teamwork, autonomy, fast-paced, never a dull day, philanthropy

      Cons

      Too much on each person's plate, leadership decisions often create unnecessary tension and conflicting priorities, lacks knowledge management (a great deal of institutional knowledge lost every time someone leaves, creating a long period of inefficiencies)

      Explore other reviews about Western Union

      5.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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