Used to be great, now is a sinking ship - Sr. Manager, Operations Western Union Employee Review

2.0
Jan 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Currently there are none. Each benefit and what used to make this company one of the best have been slowly decaying under new leadership.

Cons

Benefits have been eliminated. The culture has become horrible just as upper leadership. Salaries are below average. No way to have work/life balance, you are expected to always be on call and answer texts immediately or else anything happening is your fault regardless and even with this urgent expectation the vacant roles are not being filled so you are expected to perform a 5-people job 24/7 with no additional pay or recognition. There are layoffs every other month and we are all wishing to be laid off to get away of this horrible employer, the CEO and the culture he created.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

See reviews by: Helpful|Rating|Date|All