Great Company! But beware of some narcissistic leaders and selfish jerks at HQ - Anonymous employee Western Union Employee Review

3.0
Mar 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing global opportunities, meaningful company mission, you will take pride in what you do and the kind of company you work for, award winning global leaders and programs, very diverse workplace, competitive pay, spirited employees, ahead of the game in their transformation efforts and always looking ahead. Work is constantly changing and there is never a dull moment!

Cons

Heavy workloads, everyone doing more with less, must be a strong game player with highly astute political savvy to thrive at HQ, several people share stories about working for narcissistic leaders and selfish jerks to the point where it simply becomes unbearable. These leaders are very good at playing the game, managing up, taking credit for work, lying, manipulating people, and doing whatever they have to do to get ahead. I've heard stories of how they've gotten away with sexual harassment, tarnishing reputations, gas lighting, etc..and you suddenly start to lose respect for leaders around you, that is if you happen to be working for someone who behaves this way and discover what is really happening. It's hard to get help too, because no one will believe these things about this person. They are just that good at covering their tracks. Read up on narcissistic personality disorders in order to know how to cope with such a leader. As for me, I had to take some professional hits but that is what the emotional abuse of a narcicisstic leader will do to you....and it appears as if you're the one with a mental illness/personal issues. I really loved the work I was doing, but could no longer withstand my environment and unfortunately was not able to move to a different department. I was fortunate enough to break away gracefully. I am also very secure in who I am and what I stand for, so I was able to take the hits, learn my lessons, and bounce back into the next chapter of my career with zeal and high energy. Obviously you come across these types everywhere, it is Corporate America after all. Just be prepared for some serious political games at HQ, and if you're not in with the in crowd, you may have some challenges turning things around. Particularly if the leader with symptoms of a narcissistic personality disorder feels slighted/disrespected in any way. Good luck and hope you don't end up working for such people. Everyone told me to get as far away as possible from my particular leader, who I truly admired and respected, but eventually I saw what they were talking about and got away.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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