Probably the worst job I can remember having
Pros
Working from home is convenient.
Cons
The software is insanely antiquated. It's Dos-based. You have to have 15 windows up at any given time. None of their programs are integrated so information has to be hunted up in 5 different windows at any given time, using typed in dos queries that are not even logical or sequential. The customers are horrible. Mean, entitled, snobbish, and rude. They think they're important but they use budget rental. The type of guys who call you "Sweetie" and assume you never went to college. The whole experience was terrible. The staff is unhelpful. They know the job insane and their advice is just to suck it up. Not to mention they give reservations but don't ensure that vehicles are even available. They have no way to contact their locations quickly and easily, you have to send messages along the ancient Dos channel and wait 24 hours for someone to respond. It's like going back to the stone age. In hell.