Epic Implementation Engineer reviews

3.1

50% would recommend to a friend

(95 total reviews)
avatar

Judith R. Faulkner

94% approve of CEO

55% positive business outlook

Implementation Engineer employees have rated Epic with 3.1 out of 5 stars, based on 95 company reviews on Glassdoor. This indicates that most Implementation Engineer professionals have a good working experience there. Epic is rated in line with the average (within 1 standard deviation) by Implementation Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

95 reviews
5.0
Apr 18, 2019
Recommend
CEO approval
Business Outlook

Pros

This job allows you to "choose your own path" and become an expert in something quickly if you want to. There are always things that can be improved, new regulations/modules that need solid recommendations and customer feedback, and ways to help out other staff. Other employees at Epic always have your back and everyone works towards making hospital systems successful. The amount you learn about operations, beet practices, and automation of processes is amazing.

Cons

Implementation staff are expected to travel, keep your promises, and work hard. This job isn't for everyone, but the folks that stay really love it. If you're looking for a 40 hour a week job that you go home every day, this isn't it.

3.0
Mar 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Depending on which application you are placed on, your experience as an Implementation Specialist can vary wildly. On newer products you will be more likely to put in long hours, but the possibilities for advancement and contribution to processes are enhanced. Your fellow coworkers will all be college-aged young professionals. This can be inspiring, but can also lead to it feeling like an extension of your college time. Your salary will reflect the hard work you put in. You can easily work for two years to save for grad school or your next career.

Cons

High turnover of this role leads to essentially automatic advancement due to “tenure”. Folks referred to me as a tenured employee when I had only one year under my belt. Unfortunately this means that your managers will likely not be suited for managerial positions and examples of mismanagement of people and products abound. This position travels a lot. HR will warn you about the travel in the interview, you should take it seriously. Travel is fun, but the long hours in the airport and airplanes will wear on you. Last but not least, Epic has not had a good time with labour and benefits in the past year. Look up the Epic vs. Lewis case in the Supreme Court for a briefing on that. In addition they recently added a “maternity leave” policy for the first time. It’s woefully inadequate, so even if they brag in the interview, look at the policy details.

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