Is Epic a good company to work for as a Implementation Engineer?

Implementation Engineer professionals working at Epic have rated their employer with 3.1 out of 5 stars in 95 Glassdoor reviews. This is a lower than average score with the overall rating of Epic employees being 3.3 out of 5 stars. Search open Implementation Engineer Jobs at Epic now and start preparing for your job interview by browsing frequently asked Implementation Engineer interview questions at Epic .

Does Epic pay Implementation Engineer employees well?

Implementation Engineer professionals rate their compensation and benefits at Epic with 4.3 out of 5 stars based on 95 anonymously submitted employee reviews. This is 7.2% better than the company average rating for salary and benefits. Find out more about Implementation Engineer salaries at Epic.

How happy are Implementation Engineer professionals working at Epic?

50% of Implementation Engineer employees at Epic would recommend their employer to a friend. This rating has increased by 141% in the past 12 months. Implementation Engineer professionals have also rated Epic with a 2.6 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.8 rating for culture and values and 4.6 rating for career opportunities.

What are the top reviewed jobs at Epic?

Project Manager (885) , Software Developer (828) , Technical Solutions Engineer (449) , Technical Services (444) , Quality Assurance (217) , Technical Support Engineer (208) , Project Manager/Implementation Consultant (195) , Quality Manager (175) , Software Engineer (167) , Technical Services Engineer (134) , Integration Engineer (87) , Implementation Services (75) , Implementation Specialist (53) , Software Developer Intern (44) , Implementation Consultant (42)

What are the pros of working at Epic according to real employee reviews?

"Pay is good (though less than advertised if unpaid OT is taken into account)" ((in 733 reviews)); "the people you actually work with are genuinely the brightest folks and great at their job." ((in 563 reviews)); "great benefits and challenging" ((in 488 reviews)); "Great coworkers and very food food at the office" ((in 448 reviews)); "The campus is beautiful but it feels immoral because the money for the buildings and gardens is sucked out of the healthcare system." ((in 444 reviews))

What are the cons of working at Epic according to real employee reviews?

"There is no work life balance and you're making less than consultants around the country." ((in 411 reviews)); "You will work long hours and may be thrown into some intense situations with little warning/training." ((in 295 reviews)); "Management is poor and slow to react." ((in 268 reviews)); "Upper management is terrible (they deliberately ignored requests from employees about a meaningful DEI committee and offered a completely tone" ((in 201 reviews)); "No work from home and can have issues with work life balance" ((in 188 reviews))

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Epic Implementation Engineer reviews

3.1

50% would recommend to a friend

(95 total reviews)

Judith R. Faulkner

94% approve of CEO

55% positive business outlook

Ratings by category

4.6

Career opportunities

4.3

Diversity & inclusion

4.3

Compensation and benefits

3.8

Culture & values

3.6

Senior management

2.6

Work/Life balance

Implementation Engineer employees have rated Epic with 3.1 out of 5 stars, based on 95 company reviews on Glassdoor. This indicates that most Implementation Engineer professionals have a good working experience there. Epic is rated in line with the average (within 1 standard deviation) by Implementation Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

95 reviews

3.0

Nov 17, 2025

IS Full Time Review

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Well paid entry level opportunity

Cons

Demanding workload and challenging work life balance one staffed to customer

4.0

Sep 22, 2025

Lots of work but also a nice job

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

- You're doing something meaningful and impactful to the society, and you know it - Judith is a very inspiring ceo and female leader. I always find myself learning so much from her - Cafeteria food is great, especially the Asian food is much better than most of the Asian restaurant in Madison - Some of the best job if you want to stay in Madison and stay in Epic for a long time

Cons

- Hours can be long - Most of the things you learned from the job are very specific to healthcare or even specific to Epic

5.0

Jun 5, 2025

The Epic Way

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Used to work at Epic, and didn't appreciate it enough at the time, but Epic really has their stuff figured out. As I've transitioned to SaaS startup world, things Epic has baked into their operations and down to a science (e.g. internal wiki, R&D operations, customer feedback ingestion, prioritization, etc.) are pervasive struggles and inefficiencies in the SaaS world. Thankful for my learnings and lessons during my time at Epic

Cons

Other side of the coin is that Epic only does things the Epic way. Can get away with it given the dominance in the industry, but felt that there could be helpful external perspectives from time to time.

Viewing 7 - 9 of 95 Reviews

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Epic Implementation Engineer reviews

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IS Full Time Review

Lots of work but also a nice job

The Epic Way

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