Epic reviews

For all the talk Epic does about being integrated, every application is complicated enough that very few people newer than 5 years (who don't have coordination roles) have a good grasp of all of even their own application, and likely little to no knowledge of other applications. It is easy to get in a rut of just putting out fires. People do burn out, especially implementation specialists, who travel all the time. The quality of analysts at customer sites varies immensely, which can have a frustratingly large impact on how much work Epic staff have to do. Lots of new hires fresh of college have unrealistic expectations of what a real job is (it's hard). Most either shape up or ship out pretty quickly.

There is very little training involved before you're given your first customers. I had my first customer assigned to me on my second day of work. No regard was given to personal skill sets. My educational background, which had nothing to do with computers or computer science, was apparently all they needed to see to put me into the technical services bucket. I was never even considered for another, perhaps more suitable, role. Team leaders are a mixed bag. Sometimes you'll get a supportive TL who will help you to achieve your goals, and sometimes, as in my case, you'll get a TL who only cares that you show results. Even when I asked for help, I was never given any. I was told that I was just making excuses for not getting the work done that I hadn't even been properly trained to do. Work/life "integration" is a joke. Plan on taking your work home with you every day because that's the only way it's ever getting done. There is no balance. Taking a personal phone call during the day does not mean that the extra hours of work you have to do at home is justified, especially when it's your turn with the pager. "Recovery" time is very limited. I worked 19 days straight without a break, with many of those days lasting 12+ hours, and was offered 1 day off in return. Burnout under those conditions is inevitable. Backstabbing is not uncommon between employees. Lies do get made up about how people are doing at work, and some TL's will listen to everyone else before they listen to you. This is supposed to be a professional work environment, but it often felt like high school all over again.