Epic reviews

3.3

52% would recommend to a friend

(6,021 total reviews)
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Judith R. Faulkner

68% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,021 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jan 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Exposure to technology that is ever increasingly being used in health care. As such, it's a good launching pad for a related career in consulting or at a client site.

Cons

Long hours (think: you can bring pets into the office with you... WHEN you're spending your free time working on the weekends) Scattered management with no real structure, career advancement is only available for a select few. Management tries to paint the picture that it's such a fun and unique place to work, but you soon realize that it's just smoke and mirrors. They constantly remind you that you're "picked because you are among the brightest in their application pool", yet due to the number of apoplicants for each open positions, you are easily replaceable.

4.0
Jan 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for anyone who is really smart, and capable of true responsibility. Folks in their mid twenties are routinely entrusted with keeping customers with $10M contracts happy. As you show that you can handle it, you acquire more responsibility. The boss calls it "earned autonomy." The company's software is routinely rated higher than all competitors by a neutral industry rating organization, and we win contracts with many more customers than our competitors (in our target market, which is health care organizations ranging in size from large to huge). There is very little bureaucracy or office politics. The company invests in people. Programmers have 3 months of training, other jobs a bit less. The work is worth doing. The software genuinely improves the quality of health care, which is a lot more rewarding than working on some accounting system would be. Epic is not a publicly traded company. So that whole set of pressures and competing priorities is entirely absent. All, or nearly all, of the management folks started as programmers. So management understands the work and concerns of the technical staff. Here are some turnover figures, computed in May 2008. - 16% of new hires leave within the first year - 31% of new hires leave within the first two years - 50% of new hires are still with the company after 4 years - 32% of new hires are still with the company after 10 years This represents a pretty low turnover rate. For national figures on turnover, see http://www.bls.gov/news.release/nlsoy.t02.htm. (Unfortunately, this table doesn't distinguish between professional jobs and burger-flipping.)

Cons

For programmers, the downside is that the software is pretty much special-purpose. You won't be able to check off a bunch of buzzwords on your resume because of your work at Epic. You won't get experience working with the hottest new technology. Some positions involve a huge amount of travel, and people can burn out after 2 to 4 years. All, or nearly all, of the management folks started as programmers. Their level of management skill varies widely.

2.0
Jan 12, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay there is good, particulary for people right out of school. And the free dress code is anice bonus, I'm sure it helps bring 20 somethings into the fold. There are also a number of different types of jobs there, so if its the company itself you like, you can find something, but that's true of most large companies. Madison is a nice city to live in for a couple years, but it's cold. Very cold. and if you live in Verona, you're not really in Madison. But if you're willing to sacrifice a couple of the best years of your life for some solid financial footing and experience, you might like it.

Cons

Management is poor. People are promoted to managers based on technical proficiency, and not actual management or people skills, which is a horrid way to promote. Employees are treated like kids - it was not my first job out of college, I had a number of years of working in the real world before starting there, and it was annoying to have my timesheet scrutinized and the like. There is a facade of being unique and all, but in reality, unless you're a big shooter with the company, you're just a number. The high-ups make an insane amount of money for each hour you work, and while the pay is decent, considering how much money you bring in, you dont see a high %. You get the sense that managers and higher are kind of full of themselves.

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