Epic reviews

3.3

52% would recommend to a friend

(6,020 total reviews)
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Judith R. Faulkner

68% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Nov 25, 2008
Recommend
CEO approval
Business Outlook

Pros

I learned a ton about the medical industry, particularly hospital administration. As a liberal arts major straight out of college, I earned a pretty good salary and was able to use that experience and background to find better jobs. The benefits are decent. Because Epic works with HMOs, they get some fairly decent rates on good coverage. Sometimes you get bonuses. Some people think the Epic campus is a perk. I banked hundreds of thousands of frequent flier miles during my year there that I am still redeeming today.

Cons

Where do I start? They make the interview process out to be like you're fighting to get into some limited spot or top position, though they hire hundreds at a time. Epic will hire almost anyone with a high GPA who is under the age of 25, regardless of major. Why? Because it doesn't matter what you know -- they really just want young people fresh out of college willing to do almost anything for a job. An incredible amount is demanded of them, and this leads to burnout and resentment. The younger employees aren't exploited because they are stupid -- they are exploited because they are young and nervous about the job market, and because they have been manipulated into thinking that Epic is what it's not. I rarely worked less than 60 hours a week. If you're supporting a hospital software go-live, you can expect to work 12-hour shifts (day and/or night) for a week straight, logging around 80-100 hours a week. I did not actually get to know most of my Epic colleagues until I gave my mandatory one-month's notice and spent 4 straight weeks in the Wisconsin office. Unsurprisingly, Epic has a ridiculously high turnover rate. When I worked there in 2006 they were pushing 2500 people, but no one really stays for much more than a year (I didn't).

3.0
Nov 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, work place is "quirky", and they try to help out with the little things (like dry cleaning).

Cons

"Quirky" environment, information mismanagement, and they try to help you out with the little things (like dry cleaning). Being paid once a month takes some getting used to, as do the grammar lessons.

4.0
Oct 26, 2008
Recommend
CEO approval
Business Outlook

Pros

If you get hired, they think you can make it and have expectations for you to be successful. If you were successful in college, you can get a job with a decent starting salary for right out of college. You will have varied responsibilities and exposure to many different aspects of supporting health-care IT. For the most part, they do a good job of supporting professional development, but don't really allow you much time in order to do it. They ask for hard work, but will compensate you fairly. The "flat" managerial structure has some benefits, in that you don't have to deal with many levels of management if something really needs to be done.

Cons

The transition from training to having real responsibilities can be a bit rocky. They seem to have a bit of a sink or swim attitude with regards to that. They hire people that the expect to be successful, but training does not prepare you to do your job. Perhaps if they followed their own policies in terms of training/shadowing, it would go a bit more smoothly, but that won't always happen. You'll hit a wall once you get done with training where you won't know what you're doing at all and you'll have to work your way past that largely on your own.

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