Epic reviews

- Insufficient training: Epic did not train me on how to do most of the workflows I needed to do for testing. Not always a problem, but oftentimes I found it difficult to self-study new workflows on top of keeping up with company mandated training and other testing and administrative duties. If you're a good self-starter and more motivated for the work than I was, this might not be a huge problem. But it feels weird to throw a bunch of college graduates into a completely new environment without actually training them on a core part of their job, or at least having programs and coherent online resources to teach them how to do the work. - Communication and prioritization often are lacking. - Unsympathetic team leads: A lot of the team leads are young (late 20s - early 30s) and seem to only know Epic. Moreover, they don't seem to understand how mental health issues can affect one's work in a meaningful capacity, instead giving boiler plate advice like "manage your time wisely" and "talk to someone if you need help (talk to whom?)" - Ultimately, feels like the job is meant to weed out those who don't fit in, while finding those who do and rewarding them with more power (which they never explicitly state, instead using wishy-washy language like team lead) and more work, rather than using the skills that people bring in to make better products. And judging by the Epic's results, I can't say it's a bad strategy. But it does lead to a lot of echo chamber type management, and leads to team leads being primarily unsympathetic type-A people.

tl;dr: Super toxic feedback culture, overwork, insufficient training, and terrible upper management. Terrible COVID response. Being a POC in Wisconsin is hard, even if the company itself is not racist. I received feedback that I was not getting enough done. I worked crazy hours in a week to catch up and I got feedback saying "why are you getting so little done in so much time?" A close friend of mine passed away and I got in trouble for not getting something done, a task that someone else ought to have owned in the first place. Do NOT let the reviews saying things along the lines of "not sure why everyone is complaining, if you work hard you will be rewarded" gaslight you into thinking that-- things are more complicated than those folks make it out to be. You will be overworked here. They throw you right into the thick of it, because people keep burning out and leaving. There is a 1st-6th month training period that you are expected to complete on top of some reduced work, and then a 6th-12th month training that you have to complete while managing a full workload. It's a very common scenario to be expected to be an expert on something that you just found out existed that week. Your pay and opportunities here hinge far too heavily on the feedback. Managers will regularly go under your nose and collect feedback, and share it with you after the fact. Employees are encouraged to give anonymous feedback to each other constantly-- whistleblower culture. A piece of good feedback is mentioned once, yet a piece of bad feedback will haunt you for months. At a year tenure, I was making less than a new hire ought to make because of some unfair feedback-- I was doing very well at 5/6 hospitals I was staffed to, but that last organization and I just did not mesh well. They would regularly put in unfair feedback, things like "she's so slow with her solutions" when I'm waiting for another team member to get back to me, or "we just don't feel confident in her" because I say that I need to follow up for an answer instead of knowing it on the spot. I was classed as "not meeting expectations" because the expectation is that I'm making all of my organizations happy, and thus I was treated like I was subpar at all aspects of my job. Especially unfair, considering I was only having issues with one organization, while literally being commended by executives at a few of the other organizations. I was never given the benefit of the doubt, when bad feedback came in it was always "what did she do wrong" instead of "I wonder what happened?"