Epic reviews

3.3

52% would recommend to a friend

(6,029 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice Campus, Good Food, Smart Coworkers

Cons

Epic hires young people straight out of college, typically out of state so that they will focus their energy and free time working on Epic priorities, rather than spending time with their families (they won't have any around, out of town, unmarried). It has often been apparent to me that Epic values prioritizes many other components of its business--customers, campus beauty, finances (lying about stock options), etc. often at the expense of employees, but the most recent pandemic has shown they will go as far to risk your health for the bottom line. If you work here, Epic will not value you for anything more than your output. By the way, if you're asked to become a manager, you don't actually get paid more, so keep that in mind.

1.0
Jul 24, 2020

Black box Upper-management

Recommend
CEO approval
Business Outlook

Pros

- Pay is really good for the location. - Food - Blah blah blah

Cons

- Upper management is requiring people come back to the office by fall. A self-proclaimed healthcare company! - What ruined my experience was a toxic internal person with a power trip.

1.0
Jul 20, 2020
Recommend
CEO approval
Business Outlook

Pros

- Good early experience in project management and customer service - Good pay for a first job and the Madison area - (Mostly) Excellent Co-workers and Mid-management

Cons

- Very specific roles (across the board) that are not easy to convert into other job opportunities. If you are a recent grad and you plan on moving back to your (or another) industry...don't get stuck here past 2 years. Otherwise you will struggle to convert/apply what you have learned into another field. Epic actively enforces their non-compete that disallows their customers and other consulting agencies from hiring ex-Epic employees for at least 18 months. - Upper management is entirely out of touch. The COVID response was (and continues to be) subpar at best and downright dangerous and disrespectful at worst. They are forcing employees to return to campus even though much of the work can be done remotely. The claim is that Epic is struggling financially during these times because Health Care Systems are struggling to pay Epic. Fine, but there is no real connection/correlation between that cash flow issue, and your employees working from campus instead of home. If I had children or elderly parents to care for right now, I would be livid with the insensitivity of the current COVID response. - Average work-week is 42.5-48 hours, but if you actually take pride in your work and want to complete it with high quality, you really need to be putting in 48-55 hours a week. I have been explicitly told that Epic gives folks more work than they can reasonably accomplish in 40 hours so that they can "stretch" and "grow" in their roll. - Customers you work with can be frequently rude and difficult to work with on a daily basis. The customer is always right (and this is true for any Company in the service industry) but Epic take it to new heights. You are expected to wait hand and foot, at any time of day, for any kind of request. Customers do not understand (or care) that a single employee at Epic frequently handles work from three or more customers at a time in addition to internal projects.

Viewing 172 - 174 of 6,029 Reviews

Glassdoor has 6,305 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.