Epic reviews

3.3

52% would recommend to a friend

(6,029 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 28, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good

Cons

-Management has had a very poor response to the COVID19 pandemic. They have not made employee health and safety a priority when making decisions. When it started getting really bad in the US, they were very behind in allowing WFH, so much so that a petition was started. Once they eventually caved, they worded it in a way that basically shamed people from doing it and still encouraged people to come in. Their reluctance to take precautions to protect employees is a very common pattern throughout their communications during this pandemic. Starting in mid July they will begin forcing employees back to campus with no option to WFH with all employees back on campus by the end of August. This is despite cases increasing and the CDC still recommending that employees work remotely if they can. There has been almost no transparency into why they have decided to risk our health to be on campus. Additionally, when we return they are not requiring masks to be worn despite the fact that there will be around 10,000 people on campus. -Work from home is not allowed normally, even though you will mostly work on independent projects that don't require seeing or interacting with people on the day to day. -You'll be told that you will be working in languages like Javascript and C# when interviewing, but when you actually start working you will be coding in M, which no other companies use, giving you no transferable experience. -Epic heavily bases your performance on the time you log and will encourage a poor work life balance. -Vacation is low compared to competitors.

2.0
Jan 3, 2018

Do not work here if you have another option

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The campus is nice to look at (but hard to travel across, which makes in-person meetings completely unfeasible). - The people are nice but saying they're brilliant is going too far. I will say most of my co-workers were nice, competent and hardworking. I made some friends, and some enemies. It's a big company so you're bound to run into people of all types here. - I enjoyed the food on campus and the perks of traveling, like airline miles and hotel points. (Though Epic fully realizes you're getting these things, and doesn't feel the need to compensate you fairly because of it. So it's sort of a double-edged sword). - I learned how to deal with difficult people (both a pro because I learned, and a con, because the job really requires a decent amount of skill in dealing with difficult & demanding customers).

Cons

- You will earn more than most of your friends at other companies and will be gaining pretty good work experience, but it will come at the cost of living out of your suitcase, working all the time (before work, at work, after work, nights, weekends, holidays, you-name-it) and feeling stressed almost always. - No one will explicitly tell you to work all the time, but you will feel you must, because your coworkers will work late every night and you will never feel on-top of your work otherwise. - There is a lot of hypocrisy when it comes to the management's values and their actions. "Be frugal" and "what you put up with is what you stand for" are company commandments, but I see them broken every day (re: campus and turnover. I guess that means Epic stands for turnover). - I got the sense that TLs aren't really clued in much to what's going on at the company. It seems like the company is still run based on Judy's whims, and everyone gets informed after the fact. Can you imagine any other company making policies at the CEO's whims like that? - What little project management you do will be out of excel and email. The rest of your job will be learning how to configure Epic's software and troubleshoot issues with it. Customers will value your ability to troubleshoot the software (because it's so archaic and hard to troubleshoot) much more than they will value your ability to badger them on tasks they haven't done (project management at Epic). So my advice is to get really good at the software to succeed at Epic. One of the most important skills for the job is also the least transferable. - The feedback culture is great, but there needs to be more than just feedback affecting your raises. - If you want to transfer roles at Epic, you must be good at your current job or they will not let you transfer. They do not let anyone stay at Epic who wasn't good at the job they were hired for, even if they might excel in a different role. - Overall, Epic is a random mix of ancient and modern policies (and software, for that matter), which will probably frustrate you if you are twenty-something expecting to work at a modern tech company.

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