Epic reviews

3.3

52% would recommend to a friend

(6,029 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Sep 5, 2020
Recommend
CEO approval
Business Outlook

Pros

-Enjoyable, meaningful work. - Ability to advance in a variety of ways. -Challenging, generally meaningful work. -Great co-workers. -Good place to learn and grow.

Cons

All Cons relate to high-level management: -Company upper leadership is sclerotic. Makes large decisions without an understanding of the implications, or how to communicate them to make them successful. -Deep disregard for employee wellbeing, epitomized by poor response to COVID-19 and work from home. -Lip service to the idea of valuing of "feedback" and "dissent" papering over decision making that doesn't care what people think. -Demotion of managers (not me, but respected colleagues) who speak up against bad ideas which hurt employees AND the company. -Pushing out high-performing employees in service of a static (delusional) vision of culture. The company feels like a completely different place than it did 4 months ago. Previously, I used to enjoy work and feel like I was a valuable part of the team/company. Now, every day feels like a reminder of how little the company cares about its employees.

3.0
Aug 14, 2020
Recommend
CEO approval
Business Outlook

Pros

-Great amenities on campus (not during a pandemic). Food is cheap and amazing. -The team I directly work with was full of great and intelligent coworkers. Definitely had a helpful community in my immediate workgroup. -Compensation is good for the area and there is a very comprehensive health plan. -Good place to introduce yourself to the industry or pivot to software development. -Valuable work and ability to interact with end users. -Work life balance is okay for my role typically put in ~45 hours a week. -Campus is really nice with the themed buildings and you get a true office and I believe they are trending towards everyone having an individual office. -Plenty of opportunities to travel (role dependent). -Very casual dress code a office environment. -Plenty of educational resources available. -Opportunities to get involved in stuff outside your core responsibilities such as promoting social causes and internal activities. -Internal development tools and resources are pretty useful.

Cons

-The company's COVID-19 response was incredibly irresponsible, reactionary, and patronizing until PHMDC and the local and national media got involved. Employees were not listened to, gaslit, and censored if providing organized feedback via internal avenues. Improvements to the policy always came last minute without proper notice after local legislation mandated additional measures. -Vacation policy is lacking relative to the tech industry. Sabbatical is effectively back-loaded vacation. -Anti-labor see Epic vs. Lewis. Additionally the COVID-19 response changed just as unionization began getting discussed and worker advocacy groups began getting involved. -Training is hit or miss if it will actually prepare you for what you will be working on. You may end up needing to teach yourself or completely relearn proper development depending on how different your focus will be. -Very ambiguous to what the culture exactly is and how they intend to promote it. Claims to be about encouraging feedback, but incredible lack of transparency regarding pandemic response. Many feared retaliation for dissenting and based on reports from the media they were justified. -Other roles have less support with the work life balance and have to regular put in 50+ hour weeks. -Poor transparency when it comes to internal rankings (used to determine raises) and company policies. During training I was told to not discuss salary with others which only benefits the company. -Limited managerial growth opportunities, lack of external position levels (they have internal analogues to SD I, II, etc.), and fairly outdated tech stack may inhibit career growth.

2.0
Aug 12, 2020

Stuck in the past and unwilling to adapt

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Excellent food - High salaries and valuable benefits - Nice campus

Cons

- Lack of humanity I have been continually disappointed in the lack of humanity shown to employees. There is little to no regard for any personal problem or situation a normal person might encounter over their lifetime. Have a problem? You're likely to just get fired or have the euphemistic "do you fit at Epic?" conversation. The COVID-19 response is the icing on the cake. Employees are required to return to work during a deadly pandemic when almost everyone can work at home. People who don't want to risk death (either themselves or their loved ones) for Epic are "not a good fit." - Management by fear The underlying implication to every failure no matter how slight is that it takes you one step further toward being fired. And lord help you if you push for real changes or provide critical feedback. - Lots of managers, few leaders We've got lots of overly detail-oriented micro-managers but few leaders. By leaders, I mean people who you follow out of respect and not fear. - Shiny but hollow benefits The benefits listed in the pros section are valuable but what people want and need are things like flexibility, consideration, dignity and a work-life balance. Those are not available in general; individual managers vary.

Viewing 238 - 240 of 6,029 Reviews

Glassdoor has 6,305 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.