Epic reviews

3.3

52% would recommend to a friend

(6,032 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,032 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Interesting culture and cool stuff in the beginning. If you are a fresher or just want a job desperately, come here. If not, you are stuck and a waste of time giving your talents to this company where there is no future if you decide to leave or work for any clients. This is a narrow field and don't come in expecting great future afterwards.

Cons

Like many here, I was selected from campus with good promises of a bright future, etc. Little did I know that they expect you to just work and slog with little to nothing appreciation. Nice lectures about 'don't go for golden apples' from the CEO but no future here nor can work with any of our clients after leaving this job. They file the green cards in EB-3 (expect to slog here for the next 10-15 years) and don't expect anything from the management or your managers. They want all the brains to grow their business but they are so tricky in trying to use your talents for a long time that they give all false promises and hopes. Once my colleagues will get the green cards, they are all out of here. This company is full of cronies and favoritism is at its peak in a lot of the teams. Once you decide to leave the company, you will find out how difficult they will make your life if you decide to stay in healthcare or work for any of the clients or competitors. You will get bad references (if you can even get one) from HR and only HR is allowed to give you references. My colleagues also cannot give any references if I decide to leave..of course, I am stuck here as they are holding my work visa, etc.

2.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great pay coming out of college for non developers/engineers(IB/consulting are the only comparable places, if you can snag one of those) -Awesome co-workers, who will become your(only) friends in Madison -Trial by fire, so you get to learn about a lot of different areas within software/healthcare/implementation whether you want to or not ;-) -Industry leading product -Can make serious $ as a consultant 1 year after you leave(ride out the non compete) -I would say don't do it, but this is like the ALDI manager job--the money(and experience, dare I say!) is too good right out of college. You will be blinded and take it. Just go into it with the right mentality (stay a few years, pay off loans, save some $) and you will be fine. Fabulous opportunities will await you after just 2 years of experience, in many different fields.

Cons

-0 work-life balance. I dont know a single person who didn't break up with their SO(if they had one from college) and work nights/weekends. Basically you are stuck in the work hard/play hard mentality and get smashed with your 'college' friends whenever you aren't working. They claim there are initiatives to improve travel/work conditions but nothing has materialized--you are still expected to get back at 12 or 1AM and be in at 7 for meetings or take a 5 am flight and drive straight to the office for 8 hrs of work(yes even if the flight is 4-6 hrs). Travel days will average 18-20 hrs, and you will have 2 of these each week after 6-12 months given the current staffing problems. -0 transparency from Team leaders....honestly this is hit or miss. they might be amazing or they might suck...your success at epic is based on being marked as a 'rising star'(yes management teaches this) and everyone else is on their way(force out, since they dont want to have anyone being fired to avoid legal costs). -Your success has nothing to do with actual success at work...it is based on these worthless POGE ratings you get(poor/ok/good/excellent). You can fail miserably with a client time and time again but if people say you are overcoming so much etc... you can rise to the top regardless of your inability to do anything right. Like middle school, this is purely a vanity contest, even with $125k jobs on the line... -Management is worthless from implementation perspective. Founded by developers, with developers still leading all divisions. Yes they do have a developer leading implementation, even though he has done 0 implementations. the mentality is all positions are replaceable except developers...They do preach this to the management(find the rising stars and cut the rest, except in development where they need to keep anybody with a pulse to keep up). This is not a place that many people want to stay, as you can see by the fact that the vast majority of employees(including first level team leaders) are <2 yr employees. -Team leaders choses because they are rising stars, and nothing to do with their management ability. Yes you can become a team leader after 1 year, even if you haven't finished 1 install, leading a team of 5-15 others even though you have absolutely no idea what you are talking about. -ALL THAT MATTERS in this job is what client you are placed on initially. if they are competent you will get good marks from the start. if not, you will be blighted and will be on your way out. staffing is random, by they way. unfortunately the customers purchasing Epic right now are technology laggards(just like mgmt preaches to us) so the odds of incompetent customers are growing with each new signing. -The mentality is to churn/burn implementation staff, have poor installs, and fight the fire later. -You cannot take a vacation--you have no replacement so all of the work just piles up and you have to work double the next week to catch up. Expect 10000-3000 emails if you take 1 week off in your inbox on monday.

1.0
Mar 12, 2012
Recommend
CEO approval
Business Outlook

Pros

- Many of the people you will end up working with are amazing. Everyone is very smart and many are willing to help you as much as they can, provided they have enough time and space in their own responsibilities. - The campus is beautiful. If you do get a chance to walk around, there are always new and interesting things to see. - Coming straight out of college, it's a good job. You learn so many things and you're constantly challenged. You're compensated pretty well. - Benefits are excellent. I never paid a single medical bill. Prescriptions were ridiculously cheap.

Cons

- There is no work-life balance practiced or promoted. You will work hard if you choose to work at Epic. I was averaging 12 hour days for months and still wasn't getting through everything that needed to be done. They have a lot of work that needs to get done, so many people quit from the stress, leaving an even bigger burden for those that are left behind. They're hiring as fast as they can, but new hires can't compensate for people that have years of experience. Not to mention very few of those new hires will make it multiple years. You will have more work than you can handle. That's something you need to accept from the beginning. - I don't think I ever understood the system around rankings/promotions/raises. It always seemed so arbitrary. I saw people promoted to managers after working for barely a year, and people who had worked for years and years with no promotion at all. - You really don't get much feedback, and it's inconsistent at best. A lot of it will be the luck you have when you're given your direct superior, known as a Team Lead or a TL. They may be nice to you. They may not. If you're TL changes, your standing could change in an instant.

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