Epic reviews

3.3

52% would recommend to a friend

(6,032 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,032 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Sep 20, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Decent pay & good health coverage 2. Bright co-workers 3. Impressive campus that has become a landmark of sorts. 4. Casual dress code. 5. Little or no bureaucracy in day to day maintenance or equipment requests.

Cons

1. No such thing as a promotion, period. 2. Career growth is very limited. 3. Role change (in between TS, IS and R&D) is almost impossible, irrespective of your educational qualifications. Even lateral movement (across teams) has been getting harder and harder due to general resistance to team changes from team leads. 4. Pay raises are determined rather mysteriously and are, many times, simply inexplicable. Management usually has NO REAL answers regarding how you were appraised, and how exactly that appraisal translated to the pay raise you ended up with. 5. Horrible non-compete clauses in the contract that greatly restrict your options after leaving the company. 6. Evaluation for any management position is often based purely on the time logged in the time logging system. This often leads to much more experienced people ending up reporting to someone with little experience (typically one or two years). 7. Little or no mentoring and guidance beyond the initial 3 month period. 8. Work-life Balance has been bad for many, and recently it has been getting worse by the MONTH! 9. Employee retention policy is shockingly absent. 10. Madison is seriously over-rated, especially if you are in IT and if you are someone who believes in looking for better and better opportunities and career growth. There are many other cities that offer a decent quality of life, and in addition, much better IT opportunities, and a more vibrant, diverse environment.

2.0
Sep 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice Campus Great Product that has great potential. Underground Parking Nice offices, albeit the ones that are shared are too small to have two people in them. Great initial training.

Cons

Feedback isn't always shared with you yet your TL will make assumptions and judgments about you based on that feedback What makes you a "good fit" for the company is subjective and hidden behind a veil of secrecy You are expected to know what you don't know you don't know. TLs don't understand that your experience isbased on the type of instal you do. They expect you to know everything or you are under a watch status in their eyes. Too much micro-management in some areas. How many reports do you have to write that cover the same thing? If you are not successful in your current role, there is no way to transition to another role that may be a better fit for you. Company views its employees as disposable entities. They would rather get rid of someone that is performing at an okay level than try to work with that person to make them better. There is no strength building at this company unless you are lucky to get a great TL. Once your TL has you pegged as "not a good fit", there is no recovering from that. They want you to be good at project management and interact well with the customers...but they also want you to be a TS as well. There is no room for the person who is better at PM than at program configuration.

1.0
Aug 28, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Good salary and good increment for first two year for SD 2. Good Campus with different themes for every building. Its very creative.

Cons

One of the first things- I am disappointed with Epic is, they sell their Soft Developer position by mentioning C#, .Net exclusively- but 70-80% of the job profile is Cache and VB based. If even you are placed in a team which is working with .Net, mostly you would be coding in Cache (their back end language). For some reason I feel this as immoral and unethical to post jobs with generic profile. I was told before 2 and half year that they are moving to .NET with this release which was not true as it would take another 2-3 years from now to start the move from VB to .NET. In terms of career advancement, you would have very limited scope as technology wise its a hard sell for languages like VB and cache whereas domain wise, Epic makes you sign a non-compete agreement through which you cannot work with anyone working against Epic and with anyone working with Epic. When I came to Epic, Judy (CEO) mentioned in one of the meetings that it takes 3 years to become Epic's employee. I understood quite late what it meant as you do not have any other choice. Work culture: Epic puts lots of pressure on the employees to put around 55-60 hours a week and anything less than that and you are in bottom 10% danger zone that get kicked out every year. They do not give a compensatory off for working extra hours. They have lots of software developers working on H1B. To safe their working status, they will have to put these many hours which makes other people to put so many hours which is not a healthy competition. There are three major roles in Epic- Soft Developers, Technical Service(TS) and Implementers(IS). I am yet to meet a experience TS or IS guy who loved his job. For Software Developers it depends on your team lead. They have vested lots of power on your team lead. If he says you do not perform then any argument against it is useless. Any geek who has done one very good project would be made your team lead irrespective of his managerial skills. You fill very controlled and their happens lots of micro-management. They track how many comments did you get on your code- to- how many comments can you give -to- how many doubts do you ask your co-workers. The good thing is they pay you good but there is no personal satisfaction. Epic is like Walmart of HealthCare industry where company has a good name but employees are not happy. I am not sure who decided on Madison as being one of the top cities to live in US. Its a small country side place and there is nothing there to do. Once on a Friday night, there were 3 people in a 30 lane bowling alley. Bottom line is you need to have a good social life or if you like secluded life then Madison would be a better place for you.

Viewing 286 - 288 of 6,032 Reviews

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