Epic reviews

3.3

52% would recommend to a friend

(6,032 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,032 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Pays very well, especially since most employees have zero experience in healthcare or project management in general

Cons

Very toxic work culture, they see people as numbers and very replaceable. They expect SME/expert level understanding of an entire application after around 8-9 months there. There's no other field or company where an employee with less than 5 years would be considered an expert in anything lol. I worked there from the start of 2022 to summer of 2023. Not a single person from my department in the hiring class below me is still there apparently. Very restrictive NON-COMPETE. There are hundreds of companies you are forbidden from working with after you leave. Going into it, it seems great and I planned to work at Epic for years until I actually started. Don't let the cool buildings and nice food fool you, please! Many people have to change careers for a bit (I think it's around2 years now) after leaving before you can work with any customer or related healthcare company/competitor. Very difficult if you want to stay in healthcare or health IT. They money is really good, but please avoid the golden handcuffs and find someplace else that will treat you better and actually help you learn.

2.0
Jan 7, 2024
Recommend
CEO approval
Business Outlook

Pros

-Made a scary amount of money -Enjoyed working with the customers and co-workers around my tenure -Good way to get into entry-level tech so you can enjoy a reasonable, remote job later with less cry. Epic is infamous in the EHR and tech spaces in general

Cons

-Insane workloads, heavy hours, mediocre benefits and PTO. Some on here are saying "Just say no to things you dumb agreeable college students." I promise you will be shown the door if you say no to anything at all. -You really have no idea what the work is like here until you are 6 months into the role. Recruitment doesn't do a good job of telling you what the role entails (TS or PM especially). They also don't tell you that they will constantly shift expectations to your detriment and expect you to say yes to everything. -Management has embraced micro-management. It has gotten far worse since my start in 2023. Expect to have every hour you spent or plan on spending scrutinized. You time log (as salary?!?!). It used to be flexible but now it's a 9-5. They've also reduced WFH options. They've reinforced the 45-hour minimum as an expectation. Plan on spending more than that as a newbie and for travel. -Campus/food/culture is overrated (sorry culinary). Culture is a facade to hide all the sad -Higher tenured folks (3+) were judgy, condescending, and generally unhelpful. They will sometimes report you to your TL (manager) if they feel your questions are stupid. "Just ask someone if you don't know what you're doing" -The work is challenging and you are given no legroom by management. I don't care which background you come from. I know so many exceptional people that don't succeed and get the sad. It has nothing to do with your IQ and everything to do with personality, connections and being the yes-man. They don't really want critical thinkers, they want blind followers. I'm being asked to leave after refusing to embrace policy changes btw. -Tears of Joy-

2.0
Jul 17, 2022
Recommend
CEO approval
Business Outlook

Pros

- Lots of responsibility/autonomy very early on, you will learn a LOT of soft skills very quickly which will open up a lot of doors that may not have been possible without Epic. - Nice campus, individual offices, and fantastic food. - Co-workers are generally awesome. Smart, motivated, and friendly people. Everyone is willing to help. - Sense of purpose in work - end goal is to improve patient care - Truly amazing salary after first annual raise - Really easy to make friends when starting out

Cons

- Generally very overworked. The hours add up quickly especially when traveling. On top of this, having to navigate a complicated system and present functionality to customers with very little experience are extremely daunting tasks - For all the talk of how important Epic's "culture" is, the company culture is generally pretty bad and toxic. Despite all the amazing people that work here, everyone gets sucked into this 'work as much possible' mentality and the cult-y feeling is very strong too - Very limited remote options, most of the time you are expected in office five days a week. I often drive in just to sit and take zoom calls with customers across the country all day. It makes no sense and everyone knows it, but no one in management is willing to stand up to the CEO who is stuck in her own ways and doesn't seem to fully understand why people are unhappy - Speaking of upper management, they live in their own world and disregard employee feedback - Random process changes with very little critical thinking put in behind those decisions - Not very much PTO

Viewing 292 - 294 of 6,032 Reviews

Glassdoor has 6,308 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.