Is Ericsson a good company to work for as a Field Service Operations?

Field Service Operations professionals working at Ericsson have rated their employer with 3.9 out of 5 stars in 71 Glassdoor reviews. This is a lower than average score with the overall rating of Ericsson employees being 4.0 out of 5 stars. Search open Field Service Operations Jobs at Ericsson now and start preparing for your job interview by browsing frequently asked Field Service Operations interview questions at Ericsson .

Does Ericsson pay Field Service Operations employees well?

Field Service Operations professionals rate their compensation and benefits at Ericsson with 4.3 out of 5 stars based on 71 anonymously submitted employee reviews. This is 17.7% better than the company average rating for salary and benefits. Find out more about Field Service Operations salaries at Ericsson.

How happy are Field Service Operations professionals working at Ericsson?

68% of Field Service Operations employees at Ericsson would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Field Service Operations professionals have also rated Ericsson with a 2.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.6 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Ericsson?

Software Engineer (924) , Software Developer (703) , Integration Engineer (443) , Network Engineer (435) , Senior Software Engineer (434) , Engineer (424) , Solutions Architect (416) , Project Manager (378) , Solution Architect (349) , Senior Engineer (291) , Solution Integrator (270) , Intern (175) , Customer Project Manager (153) , Senior Solution Integrator (149) , Manager (136)

What are the pros of working at Ericsson according to real employee reviews?

"+ your colleagues will most likely hold a degree in engineering + very interesting processes + very interesting tasks + good work/life balance" ((in 2123 reviews)); "Culture is good and inspiring" ((in 1104 reviews)); "and good benefits and medical" ((in 947 reviews)); "There are few great people that are above the politics and who actually make things done." ((in 694 reviews)); "Work culture is good and productive" ((in 600 reviews))

What are the cons of working at Ericsson according to real employee reviews?

"Low salaries and very difficult to get promotions if you don't change job/role within the company" ((in 1259 reviews)); "2. Managers give good and on" ((in 298 reviews)); "Pay Is low and the performance review structure is set up to block pay rises." ((in 290 reviews)); "High turnover and frequent layoffs." ((in 272 reviews)); "Low compensation and too many low performers" ((in 117 reviews))

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Ericsson

Ericsson Field Service Operations reviews

3.9

68% would recommend to a friend

(71 total reviews)

Börje Ekholm

97% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (71 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Field Service Operations employees have rated Ericsson with 3.9 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Field Service Operations professionals have a good working experience there. Ericsson is rated in line with the average (within 1 standard deviation) by Field Service Operations professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

71 reviews

3.0

Feb 3, 2026

Have pro and con

Field service operations

Recommend

CEO approval

Business Outlook

Pros

Flexible and self manage for attending site

Cons

No worklife balance, no life.

4.0

Apr 6, 2025

benefits

Field service engineer

Recommend

CEO approval

Business Outlook

Pros

good company 410K, health benefits

Cons

none that I can think of

4.0

Feb 14, 2025

Field Engineer

Field engineer

Recommend

CEO approval

Business Outlook

Pros

Good Salary, Good Team. Good for work outside of office.

Cons

Very Bad Management. Bad Relation Personal Life / Work Life

Viewing 1 - 3 of 71 Reviews

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Ericsson Field Service Operations reviews

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