Is Ericsson a good company to work for as a Field Service Operations?

Field Service Operations professionals working at Ericsson have rated their employer with 3.9 out of 5 stars in 71 Glassdoor reviews. This is a lower than average score with the overall rating of Ericsson employees being 4.0 out of 5 stars. Search open Field Service Operations Jobs at Ericsson now and start preparing for your job interview by browsing frequently asked Field Service Operations interview questions at Ericsson .

Does Ericsson pay Field Service Operations employees well?

Field Service Operations professionals rate their compensation and benefits at Ericsson with 4.3 out of 5 stars based on 71 anonymously submitted employee reviews. This is 17.7% better than the company average rating for salary and benefits. Find out more about Field Service Operations salaries at Ericsson.

How happy are Field Service Operations professionals working at Ericsson?

68% of Field Service Operations employees at Ericsson would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Field Service Operations professionals have also rated Ericsson with a 2.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.6 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Ericsson?

Software Engineer (924) , Software Developer (703) , Integration Engineer (443) , Network Engineer (435) , Senior Software Engineer (434) , Engineer (424) , Solutions Architect (416) , Project Manager (378) , Solution Architect (349) , Senior Engineer (291) , Solution Integrator (270) , Intern (175) , Customer Project Manager (153) , Senior Solution Integrator (149) , Manager (136)

What are the pros of working at Ericsson according to real employee reviews?

"+ your colleagues will most likely hold a degree in engineering + very interesting processes + very interesting tasks + good work/life balance" ((in 2123 reviews)); "Culture is good and inspiring" ((in 1104 reviews)); "and good benefits and medical" ((in 947 reviews)); "There are few great people that are above the politics and who actually make things done." ((in 694 reviews)); "Work culture is good and productive" ((in 600 reviews))

What are the cons of working at Ericsson according to real employee reviews?

"Low salaries and very difficult to get promotions if you don't change job/role within the company" ((in 1259 reviews)); "2. Managers give good and on" ((in 298 reviews)); "Pay Is low and the performance review structure is set up to block pay rises." ((in 290 reviews)); "High turnover and frequent layoffs." ((in 272 reviews)); "Low compensation and too many low performers" ((in 117 reviews))

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Ericsson

Ericsson Field Service Operations reviews

3.9

68% would recommend to a friend

(71 total reviews)

Börje Ekholm

97% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (71 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Field Service Operations employees have rated Ericsson with 3.9 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Field Service Operations professionals have a good working experience there. Ericsson is rated in line with the average (within 1 standard deviation) by Field Service Operations professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

71 reviews

5.0

Sep 5, 2023

Great place to work until the layoff

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Very competitive compensation package (Salary & benefits). Vast opportunity for growth.

Cons

Night work takes a toll on health and personal time, especially on weekends.

5.0

Aug 26, 2023

All

Field engineer

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, great benefits, great PTO.

Cons

My only issue, pay is subpar compared to other companies.

4.0

Jun 12, 2023

I enjoyed my time at Ericsson

Field technician

Recommend

CEO approval

Business Outlook

Pros

Great team and work environment.

Cons

Not able to adapt to changing telecom industry quickly enough to save work force.

Viewing 10 - 12 of 71 Reviews

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Ericsson Field Service Operations reviews

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Great place to work until the layoff

All

I enjoyed my time at Ericsson

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