Ericsson reviews

4.0

78% would recommend to a friend

(17,736 total reviews)
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Börje Ekholm

78% approve of CEO

56% positive business outlook

Ericsson has an employee rating of 4.0 out of 5 stars, based on 17,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ericsson employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

18K reviews
1.0
Jan 17, 2017

A shell of what it once was

Recommend
CEO approval
Business Outlook

Pros

Decent 401k. Good medical benefits. Flexible working hours, no time clock.

Cons

The past years have not been kind to Ericsson. 1. Little to no promotion opportunities. The company prefers hiring externally for any senior position. This is a terrible policy as it allows for little to no upward mobility for existing employees. 2. Awful, terrible management. See item 1. The senior and management resources brought in, have little to no understanding of the company and its ways of working. They are often colleagues and friends of other senior resources... I can name you half a dozen Alcatel-Lucent folks all brought in. This nepotism is destroying the company. They have no vision, no drive, and no interest in improving anything or doing any actual work. 3. Benefits are lacking. The stock purchase plan was canceled in Jan 2017. That's a 7.5% pay cut. It's not canceled for senior management of course, even though they ran the company into the ground. 4. Constant layoffs. This has been ongoing for 2 years now and there it no end in sight. Every few months your team loses 2-4 people. Sounds like a place you want to work? 5. Too much overhead and management layers. See also item 1. Despite promises to do something about this for 12+ months, there is no change. When layoffs come, regular emplyees are let go. It's never the layer upon layer of directors and VPs that are axed. We have VPs reporting to VPs reporting to VPs.... I'm not kidding. With little to no direct reports. How is that even possible? But hey, that's what you get with terrible management. 6. Terrible processes. Need to order something? Need to bring an overseas resource in? Need to find a pen? Need to fix a problem with a tool or time entry? Good luck. I hope you have 2 hours each day for the coming 5 days to beg, borrow, and steal to get the help you need. 7. Pay for anyone not "grandfatherered" into a big salary or hired from the outside Some folks make enormous sums of money. Mainly the countless directors and VPs that are breaking the back of the company (see up)... 300K a year type of money. The rank and file employees, some make great money if they've been here through the boom days of the late 1990s. Other, younger employees who were hired as a regular employee and not a "super important" manager (see item 2 above) are stuck making 70K a year with an annual raise of 1-2%. Good luck ever catching up. 8. No strategy or vision. We are wildly flailing our arms trying to catch buzzwords. One day we have to do "cloud." The next it is declared we're going to be "Agile." Then next week it's "devops" and "the internet of things." Meanwhile, in reality, we've had our own cloud product ECE (Ericsson Cloud Environment) that's been in development for 3+ years and has yet to work or even be sold. Agile exists only in the minds of our clueless managers. Our product catalog contains hundreds if not thousands of products that are obsolete and don't sell. Management makes their fat paychecks and figures they can hang around another 2-3 years doing nothing, and they simply don't care.

3.0
Dec 28, 2016

Service Engineer

Recommend
CEO approval
Business Outlook

Pros

Depending on your department, work/life balance can be very good. It is also a very flexible work environment. Management will also let you handle your work and not micro manage you unless they need to.

Cons

Company has been going through a very rough time the past few years. Stocks have dropped by half in less than a year. No jobs available to grow. Salaries are very low.

3.0
Nov 15, 2016

Good company, difficult times

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some great people here, lots of experience and knowledge - Wide and interesting portfolio provides a lot of options for career movement - Opportunities to travel internationally, short and long term - Benefits are top notch - Work / Life balance has been very fair to me

Cons

- Too much adherence to process that hinders team and program flexibility; it's a brave new world and we need to have the freedom to move fast - So much re-org, it never ends; if senior LT concentrated as much on enabling teams as they did on the structure of their LT's we might not be in the current situation - Saying one thing in public and doing another internally; innovation anyone? While you are happy to pick up awards for our innovations, how about giving the programs some funding rather than killing them or changing them so they no longer provide their innovative value - Giving senior roles to people with no track record; how about mixing things up, maybe reward people for achievements instead of their connections? - Board and LT asleep at the wheel for past couple of years - Uninspiring CEO appointment

Viewing 217 - 219 of 17,736 Reviews

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