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      Expedia Group

      Engaged Employer

      Expedia Group reviews

      3.7

      69% would recommend to a friend

      (7,804 total reviews)
      avatar

      Ariane Gorin

      72% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      8K reviews
      1.0
      Dec 8, 2014

      One of the Worst Options in Prague

      Lodging support services agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary + benefits package. They are much higher than market range for this position.

      Cons

      - total mess on administrative level. Some departments have been working without clear supervision in long-term periods; - trainings were provided by US trainers, who has never worked at the positions they preparing for; they are not familiar with company internal processes and policies; - moreover, trainers being sent from US, they have no idea about European cultures and Europe in general - the same story is with performance evaluation which is held from US and not aligned to European specifics - no possibility to get vacation days (especially Fridays and Mondays are restricted by internal policy) - no flexibility on time schedule (if you get late for even a few seconds you will get a notice, if you will do this systematically you will get fired). The same with leaving, even on Fridays evening when people usually travel. Think twice before putting yourself in a jail - low corporate culture / etiquette (skipping the details, relations within Prague department are not hold on the business level, but rather in unappropriated teenage style) - no personal appreciation for entry-level positions from any higher-level employees; no coaching in a friendly and acceptable manner. Even employment contracts weren't signed in an appropriate way, but were left at the reception to be picked up and signed - not many possibilities for career growth. Hiring for entry level candidates with a school education they don't allow them to grow to higher positions, requiring university degree. No assistance with relocation to branches in other companies (and in Prague they have positions almost only in one department - and if you leave you will need to fight with company to get a reference letter, cause their policy is to not provide it

      avatar
      Expedia Group Response
      11y
      We appreciate your feedback and are sorry to hear you did not have a more enjoyable employment experience with Expedia. We strive to continuously improve and your feedback highlights opportunities where we either need to get better or are getting better. To clarify our polices and philosophies, we would like to address a few of the items you bring up in your review. Vacation Policy – As a travel company, we honor the important role vacations play in recharging the batteries, so we encourage staff to take time off. However, like all businesses, we need to make sure we have enough staff to keep up with our business demands. This is especially important during the peak travel times and holidays—an especially busy times of the year for our company. Because of this, we have guidelines on when employees can use personal leave, but we always try to work with staff to meet everyone’s needs whenever possible. Performance Philosophy – We place a strong emphasis on ongoing performance coaching as we believe this is essential to development. This ongoing performance coaching is grounded in defined and aligned performance objectives that are similar for like positions regardless of location. While feedback may be delivered in different ways depending on what works best for an individual, we do not compromise on our performance standards. That said, we will continue investing in both individual contributor and people manager development so that we can provide an environment where all our team members are positioned to perform their best. Career Development – We take career development seriously and want to see our employees grow and thrive. Ultimately, we want to create an environment where individuals can build satisfying careers that align with the career direction of their choosing. We do not have all of the same job functions located in all the locations where we operate which means at times employees choose to move to grow their careers and we encourage this movement through our “jobs without borders” approach. Reference Letters – We are a neutral reference provider meaning that we do not comment on personal performance details and rather confirm items like dates of employment. As you might imagine, we operate in many different countries with many different labor practices and we continue to comply with local practices. Specifically, we do provide a type of reference letter in the Czech Republic.
      5.0
      Nov 12, 2014

      TPM

      Technical product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      0. Great benefits. 1. Great people. Everybody I've had to work with is very smart. Committed. Wants to move forward. 2. Great headquarters. 3. Salaries within industry. And WA state does not have income task. A matching salary in any other state should be a lot higher if I want to receive the same paycheck. 4. You choose your own growth path: individual contributor, manager, principal, etc. Independently of the title, you can shape your own success. 5. Great communication from CEO. He has a blog and we can ask him any question we want. And he answers! Never before had a CEO delivered on his "open communication" promise before. 6. Open communication of where the company is going, what's happening at every level. 7. Free soda, sparkling water, milk. 8. Lots of events: halloween contest, Xmas party for all the company, parties within groups in the company. 9. Did I say really smart people? Granted, not every single person. But the majority. 10. Particular groups of interest that you can join and attend depending on what you want to do. 11. Great technology to work with. It's not the latest but only a little tiny bit behind. 12. I can ask for whatever I want to be able to work better: ergonomic desks, monitors, mice, keyboards. 13. You have the choice of a PC or a Mac. 14. Work/Life balance is fantastic! Here I work over the weekend because I want to finish something. Not because I have to. It's not expected that I reply to an email over the weekend. 15. We are strongly encouraged (and I believe it's almost mandatory), to take all the vacation. FANTASTIC! I haven't seen this in another company. 16. Possibility to work in other cities where there are offices.

      Cons

      1. That it's not the 100% of people the ones committed to make it work. 2. Relationships are very important here. What about delivery and facts? Not really. It's more about negotiation. 3. Workspace is really tight. I have a desk and two tiny drawers. I don't mind the open space but I'd like to have more than two drawers and a desk a little bit wider.

      5.0
      Oct 23, 2014

      Great company to work for

      Sem manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fare with their compensation. Flexible, to your personal life. A lot of people was able to work 1 or 2 days less every week, relocate or work from home 50% of the time, due to personal reasons. Very smart people. Good benefits

      Cons

      There is not a clear career path. If you work at it, have frequent conversations, network, and you are good at what you do, you will grow. If not, it is hard.

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