Great benefits, but lots of politics and "who you know" mentality
Pros
If you love travel and love working in a place where you help people find their dream vacation, this is the place for you. Most people here are exceedingly interested in travel itself and most have an obsession with either finding the best deals or travel hacking. The benefits are great as well... Discounts, travel reimbursements and working with bright colleagues across the world make it a great place to meet interesting people across the globe.
Cons
Constant re-orgs both in London and in the Bellevue office prevent any really innovative work from being done. This also brings about a lot of political backstabbing and gesturing. I don't think I've ever worked in a place where people gesture for the work but never do anything about it. It's more about territory building than it is about actually getting things done. Insecure and inadequate senior managers abound, brought upward more because of who they know then what they know, and more so being at the right place at the right time than actually being qualified or actually knowing enough to derive strategies to lead their teams. No clear goals and poorly formed incentives drive poor performance and lack of interest to innovate and help the business actually move forward.
