What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales Specialist (5) , Sales (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"The benefits are great." ((in 15 reviews)); "over great pay was Great!!!" ((in 14 reviews)); "Good culture and environment" ((in 5 reviews)); "Good total benefits including abundant time off." ((in 5 reviews)); "Nice building and fun co" ((in 4 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "They control what jobs come up on your board, never send you jobs to get you too close to home." ((in 3 reviews)); "Awful leadership." ((in 3 reviews)); "Not a lot of room for advancement" ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

FedEx Custom Critical reviews

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(82 total reviews)

Ramona Hood

Not enough data to show CEO approval

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Reviews by job title

82 reviews

4.0

Mar 24, 2021

Hard work with little PTO time

Logistics account specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, benefits, independence, bonus

Cons

Almost impossible to get PTO due to limited support staff. Very stressful work. Technology is not as good as it should be compared to sister companies.

5.0

Mar 24, 2021

Career material if you’re willing to put in the work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO, competitive salary, flexibility, being a part of the FedEx Brand

Cons

Standard office politics is really the worst thing you have to deal with. Support of lower level leaders can be inconsistent from senior management

2.0

Mar 17, 2021

Disappointed

Customer logistics representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and generous PTO

Cons

You will wish you were on vacation every day. Working multiple desks, high stress:low gratitude ratio, no openings for advancement in years, no salary increases (also not competitive) once you've reached top of the scale yet no promotion opportunities. This review won't likely matter to anyone because they never hire. Sinking shop!

Viewing 37 - 39 of 82 Reviews