What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales Specialist (5) , Sales (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Great health care Generous time off Good work life balance Enjoyable discounts" ((in 4 reviews)); "Only good thing is that it’s remote and good pto" ((in 4 reviews)); "My experience was very positive and my coworkers were friendly, I learned a lot while working there as a Co" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Your not busy enough to make money." ((in 4 reviews)); "Awful leadership." ((in 3 reviews)); "There is little to no room for advancement." ((in 3 reviews)); "Commission they want to pay is 8% of net." ((in 2 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

FedEx Custom Critical reviews

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(82 total reviews)

Ramona Hood

Not enough data to show CEO approval

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Reviews by job title

82 reviews

3.0

Feb 21, 2015

Great, if you can live with variable income & on the road constantly

Owner operator

Recommend

CEO approval

Business Outlook

Pros

Great pay (usually), able to reach dispatch very easily, no touch freight.

Cons

No order to your life, especially when team driving. You can get stuck in the middle of no where if you don't try and get dispatch to pay you to return some where. Denver is such a place, where expediters die in drought of jobs. No benefits.

3.0

Jul 9, 2014

Growing pains

Sales account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home privileges after 1 year tenure. Relaxed atmosphere with managers you report to directly. Good benefits package, including paid vacation after 30 days of tenure.

Cons

Seemingly backwards compensation plan, creates minimal motivation for sales person to go above and beyond. So much turnover that it hinders office morale and employee satisfaction.

2.0

Jun 20, 2014

Contract owner operators.

Contractor resource specialist

Recommend

CEO approval

Business Outlook

Pros

Pay is average. Great health insurance and discounts. Cafeteria is awesome. Updated building is cozy and very nice.

Cons

FedEx Custom Critical has minimal pay increases. Work hard with no bonus program. No training program. No support from Management. People who have been there for 20 plus years will run you over and they do not like change. Technology is way behind any other FedEx companies.

Viewing 70 - 72 of 82 Reviews