What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales Specialist (5) , Sales (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"The benefits are great." ((in 15 reviews)); "over great pay was Great!!!" ((in 14 reviews)); "Good culture and environment" ((in 5 reviews)); "Good total benefits including abundant time off." ((in 5 reviews)); "Nice building and fun co" ((in 4 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "They control what jobs come up on your board, never send you jobs to get you too close to home." ((in 3 reviews)); "Awful leadership." ((in 3 reviews)); "Not a lot of room for advancement" ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical reviews

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(82 total reviews)

Ramona Hood

Not enough data to show CEO approval

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82 reviews

3.0

Jan 24, 2024

Fedex Custom Critical

Truck driver

Recommend

CEO approval

Business Outlook

Pros

Nice sleepers. Easy to equipment to maneuver.

Cons

Not enough pay for the time away from home. Stick with tractor/trailer.

1.0

Sep 21, 2023

Avoid At All Costs - Thank Me Later.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice building and fun co-workers

Cons

Lack of Communication. Constant changing of your goals and the goalposts making it almost impossible to hit your commission goals. lack of leadership. Job security as more cuts get made. some employees took a 60%+ pay cut due to new management rules. Micromanagement.

3.0

Aug 23, 2023

In short

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The employees are wonderful people

Cons

Losing employees due to cutbacks

Viewing 16 - 18 of 82 Reviews

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Fedex Custom Critical

Avoid At All Costs - Thank Me Later.

In short

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