What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 537 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 135 reviews)); "Great boss and coworkers." ((in 77 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 64 reviews)); "flexible and tuition reimbursement, meet some cool people" ((in 34 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 272 reviews)); "Bad management leads to big turn over" ((in 226 reviews)); "Defiantly some really good and really bad managers out there." ((in 132 reviews)); "No training provided" ((in 100 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 98 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

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Be the first to review this company

(2,324 total reviews)

Brian D. Philips

Not enough data to show CEO approval

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Reviews by job title

2K reviews

1.0

Mar 20, 2013

This company just went from bad to worse

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Nice Fedex shipping discount -75%

Cons

Poorly staffed stores No training provided Customers are mentally, physically and emotionally draining to deal with Low raises No advancement opportunities Many of my co workers and unable to deal with simple situations on their own, without needing someone to stand over their shoulder and coddle them Stores are open on most major holidays (Easter, 4th of July, Memorial Day, Labor Day)

2.0

Feb 27, 2013

Trying to be too retail.

Center manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay and job security.

Cons

Way too many to list.

1.0

Dec 14, 2012

It's a Paycheck; just barely

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

Insurance, job security-FedEx isn't going anywhere anytime soon.

Cons

Absolutely no opportunity for advancement. You will die here. You are better off to transfer in to a manager position from an outside company. No incentive to do anything better. You do not get a lunch break, much less 2 ten minute breaks in a full days shift. The company only focuses on managers, regular old peons mean nothing and are not communicated to whatsoever-oh except the product of the month!! Make sure you shove those flash drives down peoples throats, because customer service means nothing and hitting your metrics is the only thing that anyone looks at.

Viewing 154 - 156 of 2,324 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate