FedEx Office reviews

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(2,323 total reviews)
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Brian D. Philips

Not enough data to show CEO approval

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2K reviews
3.0
Mar 11, 2012

A job that fulfilled a need.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling during the school year.

Cons

Low pay. Low pay. Low pay! Lack of advancement opportunities - however this was limited by the nature of the business and the economy. FedEx Office is not expanding this part of the business it seems.

4.0
Mar 1, 2012

It's OK, pays the bills

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

sometimes interesting customers make for good interaction

Cons

expectations of turn-a-round times, production equipment being down,

2.0
Feb 23, 2012
Recommend
CEO approval
Business Outlook

Pros

You'll get 70% off on express shipping and 50% off on ground shipping. Being open 24 hrs in many locations also allows for flexibility in scheduling.

Cons

Fedex may be great at processing packages and coordinating their shipping but they are terrible at production. The equipment is old and broken and printers are run years and years past their lifespans so that the most basic tools you need to work are not available. All quality/service problems are viewed as a matter of processing that can only be solved with their cumbersome software not by providing adequate tools. I've been told directly by executives that Kinko's was only bought for the retail space and Office hasn't had a profitable year since the purchase.

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