What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 547 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 137 reviews)); "Great boss and coworkers." ((in 78 reviews)); "FedEx offers tuition reimbursement up to a certain amount, and also is flexible about scheduling and willing to work with you regarding school schedules and things of the sort." ((in 33 reviews)); "Great Company and culture." ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 275 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 136 reviews)); "No training provided" ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 98 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

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FedEx Office reviews

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Be the first to review this company

(2,323 total reviews)

Brian D. Philips

Not enough data to show CEO approval

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Reviews by job title

2K reviews

4.0

Oct 18, 2011

Good for a part time job and an Introduction into life at FedEx

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

The great compensation packages and the knowledge learnt.

Cons

FedEx Office hours are not so great some stores are open 24 hours.

3.0

Oct 11, 2011

Not bad, but would have liked the several promotions and raises that I was promised.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The overall teamwork environment is great. Flexible schedule is nice as well.

Cons

They continually go through freezes when it comes time to give someone a raise. Also, if you have any interest in transfering and they want to keep you at the store, all they have to do is put something in your file, even if you are unaware of the so called warning.

4.0

Oct 6, 2011

Great company with lots of options

Project operator

Recommend

CEO approval

Business Outlook

Pros

FedEx office gives people the chance to learn and progress in the company. The schedules are flexible especially if you are in school. Management is understanding and supportive no matter what the situation. The feeling of security is present when working for FedEx. Unlike my previous company, who fired who they wanted whenever, FedEx gives me a comfortable, secure feeling overall.

Cons

FedEx Office gets many kind of customers, especially the ones that need things immediately. Customers can be pushy and rude, but this is the nature of the retail business. Communication is key; always let customers know whats going on.

Viewing 2233 - 2235 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

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Lead Retail Customer Service Associate

Retail Customer Service Associate