What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Good Benefits (had to have at least 5 words and that's the only thing that was good)" ((in 545 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 138 reviews)); "Great boss and coworkers." ((in 75 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 63 reviews)); "Great Company and culture." ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 274 reviews)); "Bad management leads to big turn over" ((in 229 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 102 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

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(2,323 total reviews)

Brian D. Philips

Not enough data to show CEO approval

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Reviews by job title

2K reviews

2.0

Mar 2, 2009

FedEx Office is a great place to work...in some markets

Center manager

Recommend

CEO approval

Business Outlook

Pros

The people come together inspite of bad upper management and make day to day operations tolerable

Cons

Training to new managers, and lack of customer knowledge of the 3,000 product offerings...too many for even the Team members to know

3.0

Jan 29, 2009

STOP! Wait until they morph into UPS Store TOO.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits including 5% company match in 401(k) and immediate 100% vesting. OOPS, forget that - company cut match for 2009. Ouch! Get to work closely with customers on their projects which is fun most times (if you have a customer-oriented personality). Pleasant work environment. Chance to learn digital printing technology (a slowly-dying one but useful skill to have in the short term).

Cons

Corporate management's ever-changing mandates, procedures and audits. Corporate management's forever-increasing paranoia regarding customer file security and subsequent implementation of security "fixes". Corporate management's obsession with improving the "customer experience" yet having no clue what that is (except a mighty-cool-sounding corporate buzzword). FedEx's ongoing struggle to figure out what kind of business they actually bought from Kinko's in the first place. Corporate management's chipping away at team member hours, bonuses and 401(k) contributions. See any pattern here?

4.0

Oct 29, 2008

Yes We Can!!!

Production operator

Recommend

CEO approval

Business Outlook

Pros

The amount of training and grow potential in the company is exciting. There is alot of hands on training. The work is challenging but fun at the same time. Laidback atmosphere. Decent benefits. FedEx history and prestige.

Cons

Management is a common sought goal. Competition is fierce unless you have enought time under your belt. Degrees aren't required for some of the higher positions but seniority and time put in on the forefront will help out a ordinary employee advance.

Viewing 2254 - 2256 of 2,323 Reviews

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