FedEx Office reviews

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Brian D. Philips

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2K reviews
3.0
Jan 30, 2011
Recommend
CEO approval
Business Outlook

Pros

-Excellent work environment in Dallas (Galleria) -Collegiality of workforce (really terrific people for the most part) -Great benefits, vacation -Challenging work, some opportunity (but limited) for professional development

Cons

-Poor managers hard to identify in advance of accepting position. Discovered too late that my manager does not recognize seniority or expertise level. All on our team have same title but there is vast gap in ability level and performance. Other teams have 'senior' etc in titles (and commesurate pay increase) as earned. -If you work here long enough, you see too many ideas go full circle. That is, you see an idea announced, implemented and then rescinded later on only to be resurrected a year or two later.

2.0
Dec 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of Hours if you cant fall sick and dont want to go home 5 % 401(k) match back Promotion chances if you know who to kiss

Cons

Less Pay Incompetent Management No Work Life Balance Raises less than a quarter Performance reviews done by your manager but some one else who is being trained to do reviews for the next role

2.0
Dec 20, 2010
Recommend
CEO approval
Business Outlook

Pros

I had been given a Beacon award from the CEO of FedEx Office, Brain Phillips on March 20 in 2009

Cons

Although, I had been given a Beacon award from the CEO of FedEx Office, Brain Phillips on March 20 in 2009 for my outstanding customer service, in delivering the Purple Promise. That prestige’s Beacon award was never given to me within the 24hour period in which all “Beacon Awards” from the Chief Executive of Operations are routinely presented. Consequently, this kudos was not given to me until October of 2009 (6 months later), after being discovered by Center Management and District Management during a Clean and Bright day at the store location in September 2009. Then one month later I was Administratively Transferred from the location to another location that takes “3 hours” to get to by public transportation. What was the purpose of going above and beyond dedication, devotion, commitment, keenness and loyalty for 10yrs “to reach the top” of one of Fortune Magazine top 100 companies to work for if this is how Beacon Award winner from the CEO of the company are treated at FedEx Office – I thought you just like to know. THANK YOU!! (Where am I now on disability of course - transferred block to return to old location)

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