3.0
Feb 18, 2010
FedEx Office: An American Business Dying of a Thousand Paper Cuts
Anonymous employee
Former employee
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
The corporate office of FedEx Office employs many truly dedicated team members who often go above and beyond to try to make the business successful.
Cons
Unfortunately, the core quick copying/printing industry has largely moved from a mature industry to one in decline. The company constantly struggles to find the next product or service to make up for this loss, but almost always without success. To make a difficult situation even more tenuous, senior management has a track record of of rushing to market products and services that aren't quite ready for either customers to buy or the store team members to provide. So even those products and services that had a decent chance of being successful often fall short due to the rush to market.