FedEx Office reviews

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(2,323 total reviews)
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Brian D. Philips

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2K reviews
4.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

It's fun to make copies and interact with people-if you are outgoing and detail oriented, you will enjoy being at work. There are many opportunities to socialize and to talk to people about their personal lives as you make wedding invitations or birthday party fliers.

Cons

The work is somewhat repetitive and there can be a lot of stress. If you are clumsy, it is easy to ruin copies and waste resources.

3.0
Jan 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 5% company match in 401(k) and immediate 100% vesting. OOPS, forget that - company cut match for 2009. Ouch! Get to work closely with customers on their projects which is fun most times (if you have a customer-oriented personality). Pleasant work environment. Chance to learn digital printing technology (a slowly-dying one but useful skill to have in the short term).

Cons

Corporate management's ever-changing mandates, procedures and audits. Corporate management's forever-increasing paranoia regarding customer file security and subsequent implementation of security "fixes". Corporate management's obsession with improving the "customer experience" yet having no clue what that is (except a mighty-cool-sounding corporate buzzword). FedEx's ongoing struggle to figure out what kind of business they actually bought from Kinko's in the first place. Corporate management's chipping away at team member hours, bonuses and 401(k) contributions. See any pattern here?

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